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Accessibility

What we have built in, what is still missing, and how to tell us when something blocks you.

Last updated August 2026

We want this store to work for everyone who wants to buy from it, including people using a screen reader, a keyboard only, magnification, or a phone in bright sunlight on a bad connection.

What is built in

  • Semantic HTML. Real headings, real lists, real buttons and real links, so a screen reader can navigate the page structure.
  • Every interactive control is reachable and operable by keyboard, and the focus ring is never removed.
  • A skip link to the main content is the first thing in the tab order.
  • Alt text on every product image is the full product title.
  • Form fields all have visible labels tied to the input, not placeholder text pretending to be a label.
  • Text reflows to 320px wide without horizontal scrolling. Wide tables scroll inside their own box, never the page.
  • Animation respects the reduced motion setting in your operating system. The brand strip on the homepage stops moving if you have that on.
  • The site works with JavaScript switched off. You can browse, search, add to the cart and reach checkout.

What is not done yet

An honest list is more use than a compliance badge.

  • This site has not had a formal WCAG 2.2 audit. We are targeting level AA and we are not claiming to have hit it.
  • Product descriptions come from the brands. Some of that supplied markup is poor and we have not rewritten all of it.
  • Some product photography carries text inside the image that is not repeated in the alt text.
  • Colour contrast has been checked by eye against the design tokens, not measured across every state.

Tell us about a barrier

If something on this site stopped you doing what you came to do, send us a message with the page and what happened. We treat that as a bug, not feedback, and we will tell you what we did about it.

Accessibility contact
TO BE FILLED
Response time
One business day to acknowledge, and we will give you a timeline for the fix
Standard we target
WCAG 2.2 level AA

Still stuck?

Send us the order number and what went wrong. We answer every message.

Contact us